Contact information
Need assistance?
Our Customer Care team is here to help. Please contact us via our online contact form, and we’ll respond to your request within 2–3 working days.
For more immediate assistance, our advisors are available by email, phone or instant message during the following hours:
- Monday to Friday: 9am–6pm
- Saturday: 9am–4pm
Or contact us via our online form here.
You can reach us by email at customerservice@diptyqueparis.com or by phone at +44 (0)808 501 5907.
Opening hours exclude public and bank holidays.